Outback Customer Story

Chief Engineer Liam Doyle with his new Subaru Outback which he purchased from Ron at Subaru Newcastle.

“Subaru for me is all about reliability and ruggedness.” says Liam. For him it’s the engineering that is the highlight. “The engine configuration means the car rolls so much less and feels much more stable through the corners than competitors.” He adds, “The under boot floor storage is useful too at this time of year for warm clothes and wellies. Pretty much everything we do is out in the sticks. It's amazing how much kit a couple of small children need for a day out; bikes, scooters, wellies, etc.”

Why did you choose the new Subaru Outback?

We needed to get back into another large 4x4 estate (SUV/Crossover/whatever the latest label is), and considered a number of options including another Discovery, Discovery Sport, Jaguar F-Pace and Volvo XC-60 or 70. The Subaru was for us the ideal compromise of equipment, reliability (I hope!), genuine ruggedness and load space. Car like handling and rough-road ability.

What colour did you choose and why?

Tungsten - I thought the press car shots looked great and it will look good dirty.

What is you favorite feature?

I suppose this is an engineering feature, rather than a design feature, but the low CG and engine configuration means the car rolls so much less and feels much more stable through the corners than my Disco 4 did, and without much reduction in ground clearance. The memory seats are great as both my Wife and I use the car - she's 5'4" and I'm 6'2". The under boot floor storage is useful too at this time of year for warm clothes and wellies. I also appreciate the narrow A, B & C pillars, as visibility seems a secondary consideration with many modern cars.

What do you use the car for?

General family duties. The school run is mostly on minor b-roads which are rarely gritted and often covered in mud this time of year. The extra traction is certainly a bonus. Pretty much everything we do is out in the sticks. It's amazing how much kit a couple of small children need for a day out; bikes, scooters, wellies, etc.

Do you use it for work and hobby? What type of job do you do? (is it's boot space good for getting out in the country? Dog walks, fishing, cycling...)

I don't use a car for work - I spend a lot of time either at home, or working overseas as Chief Engineer on a large private yacht. I spend a lot of time out and about when at home, camping, walking, etc. and the large boot is certainly useful for that as well as general DIY-type load lugging.

Are you happy with the Outback, would you recommend it?

So far yes, and yes. However, I would have been happier if the 3.6R was available for UK markets.

What makes Subaru different / Why a Subaru?

Ok, so forgetting the McRae effect in the nineties, Subaru for me are all about reliability and ruggedness. Classless and unpretentious.

Do you have a favorite accessory? Where did you buy the car? Were you happy with the service?

I think Ron at Subaru Newcastle did a fantastic job delivering the car in 14 days, especially with the Christmas break in the middle of that.